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Grievance Redressal System

Lodge Grievance

Register a complaint about PDS, ration cards, mid-day meals, Anganwadi services or any food-security entitlement.

Lodge Grievance
Track Grievance

Track the real-time status of your grievance using the unique registration number — no login required.

Track Grievance
My Grievances

View all your submitted grievances, give feedback on resolution and reopen if unsatisfied.

My Grievances

How it works

  1. Register with your mobile number (verified by OTP).
  2. Lodge your grievance — choose a category, describe the issue, attach documents.
  3. The grievance is auto-routed to the concerned department with an SLA timeline.
  4. Track status with your registration number; SMS/email alerts at every stage.
  5. If unresolved within the timeline, it is auto-escalated to the Commission.
  6. After resolution, rate your satisfaction or reopen the grievance.

Grievance categories

  • PDS related grievances & ration card issues
  • Non-delivery / quality of food grains
  • Mid-Day Meal complaints
  • Women & Child Welfare complaints (Anganwadi, PMMVY)
  • Delay in service delivery
  • Corruption / misconduct complaints
  • Other miscellaneous grievances